Dear Spike Telecom LLC Customers,
First, we would like to express our sincere gratitude for your support and trust in Spike Telecom LLC. After careful consideration, we regret to inform you that our company has decided to discontinue all retail customer services, including VPS and VDS offerings.
To ensure a smooth transition, we have issued refunds to all current VPS customers based on the remaining service days.
If you have not received the refunds, please contact us via [email protected] .
We sincerely apologize for any inconvenience this may cause and deeply appreciate your understanding and support. If you have any questions, please do not hesitate to reach out to us via the official channels mentioned above.
The Spike Telecom LLC Team
Jan/25/2025
尊敬的Spike Telecom LLC用户：
首先，我们感谢您长期以来对Spike Telecom LLC的支持与信任。出于多方面考量，我们想通知您，公司将停止所有面向零售用户的服务，主要包括VPS和VDS业务。
配合此次调整，对于目前所有存量VPS用户，我们已经按照剩余天数应还您实付金额，且不收取任何手续费。
如果你还未收到退款，请通过 [email protected] 联系我们。
我们对给您带来任何不便表示迭此深表歉意，并再次感谢您的理解与支持。
Spike Telecom LLC团队
2025年1月25日